Common Issues

Connecting

• My recordings won't transfer from my mic to my phone
• The app will not connect to the microphone.
• Transferring recordings from the mic to the app is slow.

Mic

• How do I reset the microphone?
• The mic won’t turn on.
• The red LED light on the microphone will not turn off.

Recording

• I answered a phone call while recording and the app stopped recording.
• I checked my text/went to another app and the app stopped recording.
• My recordings don’t sound very good.
• My multitrack recordings are out of sync.

Account

• Sign in issues or forgot password
• I can’t log in to my account.